Training course overview - Service Operations Rev7-Rev8 Upgrade (SU78)

Course Objectives
Prepare Revision 7 users for upgrade to revision 8.  The course will present key functionality differences with practical exercises.  Providing an opportunity for consolidation of business processes and best practice.

Who should attend?
Service Department personnel including Managers and supervisors.

Prerequisites
Attendees must be experienced revision 7 users (New users are advised to attend the standard revision 8 training course).

Programme

• Module Integration
• Revision 8 Navigation differences
• Side by Side system comparisons on the GUI
• Functionality Workshop – Part 1
  • WIP creation
  • Job-card production
  • Costing and Invoicing
• Functionality Workshop – Part 2
  • Credits
  • Sublet Repairs
  • VSB Jobs
  • W Codes and Menu Codes
  • Invoice Verification

Duration

1 Day