DatasheetsADP’s Call Attendant for Cisco IP telephony systems enables flexible and feature-rich automated call routing facilities. Acting as the unseen receptionist, Call Attendant can route telephone calls to members of staff anywhere based on extension, department, time of day and other advanced features.
Benefits
- Give the right impression
Call Attendant presents callers with corporate announcements and a menu of accessible departments. - Improve call handling
Call Attendant acts as the ‘unseen receptionist’, efficiently directing callers to departmental call groups, individual extensions or external numbers. - Communicate
Call Attendant facilitates improved levels of service through fast and efficient call handling, it also provides service announcements or multiple promotional messages to customers while they are on hold. - Consistency
Call Attendant can be set up to provide a consistent presentation to callers across multiple sites. - Extension dialling
Incoming callers are presented with menu options, one of which allows input of extension number for direct transfer to that user. - Who’s calling?
Call Attendant can be programmed to display caller name on the handset display*2
Call Attendant can be easily applied with tailored configuration across any dealership with pricing starting from as little as £20 per month
