CONTACT Supports All Dealership Sales Activities
CONTACT, a CRM system for the automotive retail industry, supports all your dealership sales activities in a systematic, customer-oriented way-from lead collection and management to sales offers, test drives and follow-up. Use the system to track car delivery, proactive workshop sales and on-time replacement at the end of a lease or use of a car.
ADP offers CONTACT with the ACE system (ADP's CRM Execution), a proven, process-based approach to implementation. ACE guarantees successful implementation of this powerful tool by using a controlled, step-by-step process. For every activity, a clear process is agreed upon with your dealership and supported with CONTACT.
CONTACT Adds Value and ROI for Your Dealership
- Increase Front End Car Sales as much as 30%
- Increase the number of logged prospects
- Implement more effective marketing campaigns
- Increase Service Sales
- Increase customer satisfaction
- Improve control and accountability for each salesperson
- Improve employee satisfaction
- Manage sales force more effectively
- Reduce sales force turnover
