Autoline - Showroom

Customer facing - controlled vehicle sales process 'Point of Sale for the showroom'

Access to Showroom through CRM

Additional customer data entered via Showroom (vehicle required, potential trade-in, additional personal information etc) automatically updated in CRM

Access to new and used vehicle stock and new vehicle specifications and price lists through Franchise Data

Selection by franchise, model, body style, fuel type, door configuration, transmission, engine c.c., CO2 rating, bhp, mileage, features, price and repayment and colours

By specific model/variant up-selling of:

• factory fitted options
• special paint/trim combinations
• extended warranties
• insurance
• option packs

Facility to process an enquiry through a pre-defined sequence (using a wizard technique) or in any order through the enquiry builder

Multiple vehicle pictures can be used in a carousel mode as the enquiry progresses

Number of outstanding contact follow ups automatically displayed when between specific enquiry events

Multi-location/branch vehicle stock search - subject to operator permission

Entry of up to three trade-in vehicle details, including offer price, stand-in values, finance settlement(s) and cash back

Previous trade-in valuations by other sales people/ branches can either be displayed for reference or mandated for use by subsequent sales people

Trade-in values assisted via optional integrated CAP or Glass's Guide data

Trade-in process can be divided into two sections with valuation requests passed on to another authorised user -user parameter driven

Optimisation of discounts/over-allowances to minimise VAT on margin

System parameter to control trade-in details

Enhanced discounting functionality based on cost to change

Calculation of finance proposal, including credit insurance for HP, HP with balloon or PCP/lease purchase

Comparison of up to 3 finance calculations side-by-side at one time

Finance optimisation - including rate variations, one payment up-front, 'high pencing', written down trade-in vehicle(s) etc.

Ability to take deposits and print receipts

Ability to link vehicle deposits taken within the Showroom process without having to utilise the print order routine

Vehicle orders have to be accepted from Showroom into Vehicle Administration before invoice is raised

Facilities to print quotations and/or order forms via KPrint

Ability to print picture of vehicle -if available, deposits paid and outstanding deposits on final quotation/order - KPrint is required for printing

Description of the discount used within the purchase summary screen

Facility to allocate the new vehicle registration number at the time of order confirmation

Ability to input a registration number into the trade-in tab within the customer extra details

General enquiry details shown on final summary screen

Creation of separate purchase order for direct used vehicle purchases (non trade-in)

Ability to extract Experian XML data into Autoline

System parameter to control user priorities to record a lost sale or cancel a previously accepted order

Switchable 'coded' profit status bar

Enhanced lost sales recording

Last accessed enquiries (up to 5) displayed

Demonstration booking and process facilities - booking in advance, commencement, completion, satisfaction rating

Facility to link sales aids to specific options or stages in the process, including URL to web pages, PowerPoint presentations etc.

Password protected automatic locking of workstation option - similar to screen saver option

Showroom Enquiry history and recall via CRM

Showroom Enquiry activity updates CRM records contact/follow up history

Facility to ensure the selling of insurance products comply with the FSA regulatory requirements

Notes pages

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