Autoline - Office

Office Communications

A suite of easy-to-use facilities comprising, Electronic Mail, Diary and Meeting Organiser. These are designed to improve the internal efficiency of business administration and to communicate with customers, suppliers and other external third parties.

Electronic Mail

Ad-Hoc electronic mail facility for distribution to:

• Individuals
• Multiple users
• Distribution lists

The appropriate delivery logic is used to address and send email to:

• Internal address
• Internet address
• Fax number address

Facilities include:

• Basic word wrap and text edit facilities
• New Mail indicator
• Copy, Acknowledge, Print, Forward, Reply, Keep and Attach to CRM database
• Programmed mail triggered by events
• With K-Mail option 'off-line' data entry mode, spell checker and facility to send mail attachments

Electronic Diary

Diary management to view and update

• Rolling date display, with Go To, Next, Previous
• Anniversary and All user entries
• Print, or download to electronic organiser
• Access to personal and other diaries
• Appointment requested and accepted linked between sender and recipient by E-mail
• Diaries may have secretarial ownership

Meeting Organiser

Set names of attendees and minimum attendance

Set date, time and duration criteria

Visual availability display

Link to e -mail to advise participants

Fax Facilities

Links from Document archive for direct issue of copy invoices etc.

Automatic queuing and re-tries

Bespoke cover sheets to suit individual requirements

System generated letters/documents directed to fax, e.g. quotes, credit chase and can be spooled to run during Timed Operations Agent and utilise off-peak call charges.

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